1.1 涉外礼仪的意义The Significance of International Etiquette

1.2 涉外礼仪的相关概念Related Concepts of International Etiquette

1.3 涉外礼仪的原则Principles of International Etiquette

1.4 涉外礼仪的思维Thinking of International Etiquette

2.1 迎送宾的基本规范Norms for Welcoming and Seeing Off Guests

2.2 对待迎与送的态度 Attitude Towards Welcoming and Seeing-off

2.3 国宾欢迎仪式中的称谓Addresses in the Welcome Ceremony of State Guests

2.4 国宾欢迎仪式中的核心内容Core Procedures in the Welcoming Ceremony

2.5 国宾欢迎仪式中的民族特色National Characteristics in Welcome Ceremony for State Guests

3.1 礼宾次序的历史与规则The History and Rules of Order of Precedence

3.2 位次排序中的尊位认定The Recognition of Honor Position in Seating Arrangement

3.3 左右尊卑背后的文化渊源Cultural Origins Behind the Different Recognition of Honor Position

3.4 位次排序的实践运用：会见与合影Practical Application of the Seating Arrangement：Meetings and Photo-taking

3.5 位次排序的实践运用：会谈与国旗Practical Application of the Seating Arrangement: Talks & National Flags

3.6 位次排序的实践运用：乘车与宴会Practical Application of the Seating Arrangement: the Ride and the Banquet

4.1 邀请礼仪Invitation Etiquette

4.2 介绍礼仪Introducing Etiquette

4.3 名片礼仪Business Card Etiquette

4.4 握手礼仪Handshaking Etiquette

4.5 拥抱礼、亲吻礼 Hugging and Cheek kissing Etiquette

4.6 鞠躬、合十、抱拳、拱手礼Bowing, Namaste, Hold Fist Salute, Fist and Palm Salute

5.1 交谈用语Conversational Language

5.2 交谈主题Conversational Topic

5.3 交谈应对Conversational Response

5.4 表达方式The Way of Speaking

5.5 赞美与幽默Compliment and Humour

5.6 说话声音、动作与距离Voice,Movement & Distance of Speech

5.7 电话与邮件礼仪Telephone and Email Etiquette

6.1 中餐礼仪Chinese Dining Etiquette

6.2 西餐摆台与餐具辨识Table Setting and Utensils Identifying

6.3 西餐餐具使用方法Usage of Western Utensils

6.4 西餐用餐礼仪Table Manners

6.5 葡萄酒杯知识Wine Glass Knowledge

6.6 葡萄酒的品饮Wine Tasting

6.7 咖啡与品茶的礼仪The Etiquette of Coffee and Tea Tasting

6.8 自助餐用餐礼仪Buffet Etiquette

7.1 礼品的赠送Give a Gift

7.2 礼品的接受Receive Gifts

7.3 赠礼的禁忌Taboos of Giving Gifts

8.1 观光与购物礼仪Etiquette of Sightseeing and Shopping

8.2 剧场礼仪Etiquette in the Theater

8.3 博物馆、体育场礼仪与小费礼仪Etiquette in the Musuem and Stadium & Etiquette of Tipping

9.1 基督教礼仪Christian Etiquette

9.2 伊斯兰教礼仪Islamic Etiquette

9.3 佛教礼仪Buddhist Etiquette

10.1 着装应该遵循的原则Principles of Dressing

10.2 场合分类及不同场合的着装Classification of Occasions and Corresponding Dressings

10.3 如何穿好一套最正式西服——主体部分How to Wear the Most Formal Suit—— Main Part of the Suit

10.4 如何穿好一套最正式西服——细节部分How to Wear the Most Formal Suit—— Details in Dressing

11.1 仪容礼仪之发型Grooming Etiquette — Hairstyle

11.2 仪容礼仪之化妆Grooming Etiquette — Makeup

11.3 仪容礼仪之香水Grooming Etiquette — Perfume

12.1 仪态的审美性Aesthetic Function of Deportment

12.2 仪态的信息性Informative Function of Deportment

12.3 仪态的文化性Cultural Function of Deportment