商务英语视听说
商务英语视听说
1000+ 人选课
更新日期:2026/04/01
开课时间2026/02/27 - 2026/08/27
课程周期26 周
开课状态开课中
每周学时-
课程简介

这门课会讲什么?

你是否经常在接待外宾时总是忧心忡忡,生怕出错?

你是否拥有一口流利的英语,但却无法在商务场景中自如地表达?

你是否期待开启商务合作,但却不懂从何下手?

作为一门将语言、文化、商务相结合的商务沟通课程,本课程将为你提供规范的职场语言,帮助你了解商务沟通与谈判知识,提高商务英语听说技能,做到自如地使用英语进行商务接待、商务谈判、商务翻译等工作;同时,本门课程能帮助你增强文化差异敏感性,掌握商务礼仪,提升方法能力和社会能力,为你未来的就业助力。

本门课程与时俱进、丰富有趣、实践性强。课程团队依托多个合作企业,获得了大量的第一手资料,创设了地道的商务实践场景,以一笔完整的外贸业务为主线,录制了一部20集自编、自导、自演的商务英语系列情景短剧,并精心制作微课视频,内容涵盖交易会、产品介绍、商务接待、工厂参观、商务旅行、商务洽谈等主题,着力提供最新的知识与资料。

本门课程中,老师们将带你打卡过关不同商务主题的语言技能,带你一起以项目小组的形式模拟组建不同的公司,完成特定的商务任务,帮助你运用语言知识、商务知识和技能,进行具体的操作和实践。希望能帮你收获学习的成就感,全面提高商务沟通能力。


你将收获什么?

通过学习本门课程,你将:

1.掌握规范的职场语言,了解跨文化商务沟通、商务礼仪、商务谈判等知识;

2.提高从事涉外商务活动所需的英语听说技能和商务能力,并增强思辨能力和终身学习能力,以促进职业生涯可持续性发展;

3.筑牢中国情怀,拓宽国际视野,培养合作精神、创新精神、学科基本素养、职业素养、商务伦理意识、社会责任感等素质,以促进全人发展。

适合什么人学习?

本课程面向商务英语、英语专业学生开设,也可作为经管类、财经类专业学生的专业延展课程;同时可供大学英语ESP课程以及各类企业培训和商务英语社会爱好者学习参考。

课程大纲

课程章节

  • Chapter 1 Job Interview
  • Chapter 2 Business Appointments
  • Chapter 3 Meeting Clients & Business Entertaining
  • Chapter 4 Business Travel and Visits
  • Chapter 5 Trade Fair
  • Chapter 6 Company Profile
  • Chapter 7 Product Presentation
  • Chapter 8 A FactoryTour
  • Unit 9 Inquiry & Offer
  • Unit 10 Price Negotiation
  • Unit 11 Terms of Payment
  • Unit 12 Placing Orders
  • Unit 13 Packing & Labeling
  • Unit 14 Shipment & Delivery
  • Unit 15 Customer Service & Satisfaction
  • Unit 16 Company Culture

Chapter 1 Job Interview

1.1 Learning Objectives

1.2 Job Interview

1.3 Practical Training

1.4 Quiz

Chapter 2 Business Appointments

2.1 Learning objectives

2.2 Making an appointment

2.3 Practical Training

2.4 Quiz

Chapter 3 Meeting Clients & Business Entertaining

3.1 Learning Objectives

3.2 Business Reception

3.3 Entertainment

3.4 Practical Training

3.5 Quiz

Chapter 4 Business Travel and Visits

4.1 Learning Objectives

4.2 Business Travel and Visit

4.3 Practical Training

4.4 Quiz

Chapter 5 Trade Fair

5.1 Learning Objectives

5.2 Before the Trade Fair

5.3 During & After the Trade Fair

5.4 Practical Training

5.5 Quiz

5.6 Additional Practice

5.7 Types of Booth

5.8 Practice

Chapter 6 Company Profile

6.1 Learning Objectives

6.2 Company Profile

6.3 Practical Training

6.4 Quiz

6.5 Company Sales Report

6.6 Company Presentation

6.7 Additional Practice

Chapter 7 Product Presentation

7.1 Learning Objectives

7.2 Product Presentation

7.3 Practical Training

7.4 Quiz

Chapter 8 A FactoryTour

8.1 Learning Objectives

8.2 A Factory Tour

8.3 Factory Audit

8.4 Practical Training

8.5 Quiz

Unit 9 Inquiry & Offer

9.1 Learning Objectives

9.2 Inquiry & Offer

9.3 Practical Training

9.4 Quiz

Unit 10 Price Negotiation

10.1 Learning Objectives

10.2 Overview on Price Negotiation

10.3 Negotiating Tactics

10.4 Practical Training

10.5 Quiz

10.6 Additional Practice

Unit 11 Terms of Payment

11.1 Learning Objectives

11.2 Terms of Payment

11.3 Practical Training

11.4 Quiz

11.5 Additional Practice

Unit 12 Placing Orders

12.1 Learning Objectives

12.2 Placing an Order

12.3 Practical Training

12.4 Quiz

12.5 Additional Practice

Unit 13 Packing & Labeling

13.1 Learning Objectives

13.2 Overview on Packing and Labeling

13.3 Packing Method and Marks

13.4 Practical Training

13.5 Quiz

Unit 14 Shipment & Delivery

14.1 Learning Objectives

14.2 Shipment

14.3 Preparation and Delivery of Goods

14.4 Practical Training

14.5 Quiz

Unit 15 Customer Service & Satisfaction

15.1 Learning Objectives

15.2 How to Make Complaints

15.3 How to Handle Complaints

15.4 Practical Training

15.5 Quiz

Unit 16 Company Culture

16.1 Learning Objectives

16.2 Definition of Company Culture

16.3 How to Describe Company Culture

16.4 Practical Training

16.5 Quiz

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